Neurobase — Privacy Policy

Effective date: March 17, 2026 · Version 1.0

Neurobase

1. Information We Collect

Content you provide: documents, files, images, videos, URLs, and text you upload to your Neurons for knowledge training.
Chat data: questions you ask and responses generated by your Neurons.
Account data: anonymous session identifiers created automatically for service operation.
Automatically collected: device type, OS version, usage metrics, and crash logs for improving the app.

2. How We Use Your Data

To process and store your content within your personal Neurons.
To generate AI-powered responses to your questions using your uploaded sources.
To perform analytics, diagnose issues, and improve the app experience.
To comply with legal obligations and protect our users' safety.

AI Processing

To generate responses and process your content, the app transmits data to the following third-party AI providers as needed:

OpenAI (GPT models, embeddings, image understanding) — Privacy Policy
Google (Gemini models for document and video processing) — Privacy Policy

Only the content required to fulfill your request is sent. We do not use your data for advertising or to train external AI models.

Data Storage

Your content is stored on your device (via SwiftData) and on our secure backend servers for processing. Embedded vector representations of your content are stored for semantic search capabilities.

3. Data Retention

Your content remains stored as long as you keep it in the app. When you delete a Neuron or data source, it is marked for deletion and associated data is removed from our vector search systems. We retain minimal data needed for service operation and legal compliance.

4. Your Rights

Access: request a copy of personal data we hold about you.
Correction: request correction of inaccurate data.
Deletion: delete your Neurons and sources at any time from within the app.
Portability: request a machine-readable export where applicable.

5. Security

We implement administrative, technical, and physical safeguards to protect your data. All data transmitted to AI providers and our backend services is encrypted in transit using TLS. No system is completely secure; we will notify affected users as required by law if a data breach occurs.

6. International Transfers

Data may be processed and stored in countries other than your own, including the United States. We use contractual safeguards and vendor assessments to protect transferred data.

7. Children

Neurobase is not directed to children under the applicable minimum age. We do not knowingly collect information from children without parental consent.

8. Cookies & Tracking

The Neurobase iOS app does not use cookies. We may collect minimal analytics data to improve the app experience. You can control tracking via your device settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the app or our website. Continued use after changes means acceptance.